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Moderator (Retired)
Posts: 134
Registered: ‎24-09-2014

Re: international calls are blocked

Hi @smokeymccann,

 

Thats you now, just turn the phone off and on. 

If I've requested details through PM, include a link to your thread when you send the PM - due to the amount of queries I deal with, PMs without a link to your thread will not be answered. Thanks
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Message 21 of 25 (1,050 Views)
Joo
Poster
Posts: 2
Registered: ‎17-05-2012

Re: international calls are blocked

[ Edited ]

Hi,
I upgraded my plan ans seems my international calls are blocked now. Please unblock. Thanks!
I have tried to dial # 330 * but number is unavailable

 

Is there any option to fix it by myself as that is not an option to wait days for a fix if that happens again.

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Message 22 of 25 (320 Views)
Posts: 21,778
Topics: 38
Kudos: 571
Solutions: 482
Registered: ‎10-08-2009

Re: international calls are blocked

Hi there,
Tech support are following up on this for you now.
 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 23 of 25 (309 Views)
Posts: 21,778
Topics: 38
Kudos: 571
Solutions: 482
Registered: ‎10-08-2009

Re: international calls are blocked

Hi there,
Just to follow up on this, there are no international bars showing on the account, and a number of such calls have been successfully connected in the last few days - is there a certain country you're having trouble reaching, or a particular number?

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 24 of 25 (306 Views)
Highlighted
RA
Poster
Posts: 2
Registered: 2 weeks ago

Re: international calls are blocked

Hi there,

I cannot make international calls can you please help me with this, thanks.

Regards

Rita Ann

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Message 25 of 25 (56 Views)