Menu Toggle

Welcome to Vodafone Community

Responses may be delayed through this channel. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

iPhone & Apple Devices

no service

Products and Services FAQs

Products & Services FAQs


i have no service for a week now, i have reset everything and still no service, tried to update mobile data still no service took out sim card and put it back in still no service.. this happened all of a sudden


please help

View more options
Community Expert
Does your sim work in another phone. Do other vodafone sims work in your area?

Probably best to go to a store and get a replacement sim.
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
View more options

Hi there,


Apologies for the delay in responding, if you could private message (via the link in my signature) over the below info, I can look into this for you?


Mobile number:

Full address:

Date of birth:

SIM card number:

Link to your thread or post:




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Top Contributors