Vodafone spotify not working

[Alice124563]

Honestly you make it so difficult to contact your service!!! I am on the vodafone spotify x deal and I topped up over a week ago and I still have no spotify premium. I contacted spotify and they said this problem is from your side. Can you please contact me, don’t see why I should be paying for a service I am not receiving. 

[LadyEchoKnight]

I'm having the same problem, topped up today, and it says my offer is active, but I have no way to connect!

[cookie20]

Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the servuce you need supprot with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

[Heather]

Hi there,

Apologies for the delay in responding. If both of you private message (via the link in my signature) over the below info, we can take a look into this for you?

Mobile number:

Address:

Date of birth:

Link to your thread or post:

Thanks,

Heather.