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Vodafone spotify not working

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Products & Services FAQs

Poster

Honestly you make it so difficult to contact your service!!! I am on the vodafone spotify x deal and I topped up over a week ago and I still have no spotify premium. I contacted spotify and they said this problem is from your side. Can you please contact me, don’t see why I should be paying for a service I am not receiving. 

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3 REPLIES
Poster

I'm having the same problem, topped up today, and it says my offer is active, but I have no way to connect!

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Community Expert

Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the servuce you need supprot with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Apologies for the delay in responding. If both of you private message (via the link in my signature) over the below info, we can take a look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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