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I was given an old iphone (6 plus) from a friend who does not need it anymore. I was told the phone was unlocked. When I put in my Vodafone sim it said 'Sim not valid' and 'request that this iPhone by unlocked by your service provider'. If I bring this to my local Vodafone store can they do this for me?
Or does my friend need to get it unlocked from her network provider?
Any help would be much appreciated.