Menu Toggle

Welcome to Vodafone Community

Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
Close announcement

iPhone & Apple Devices

Unlocking IPhone for Abroad

Products and Services FAQs

Products & Services FAQs


Hi there


So I filled in the NAC Unlocking form over a week and a half ago at this stage, and no word back yet.  I'm a pay as you go customer and have met the criteria for a NAC.  I really need it as soon as possible as I'm over in Canada for the summer and a bit stuck getting around and contacting people.  Is anyone able to help me out?



View more options
Community Expert

PM the following info

Mobile number:
Date of birth:
Link to this thread
Make and model of the handset:

to which ever mod you see on the forum tomorrow.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
View more options
I have been trying for over 3 weeks to get a nac code. I am currently abroad and my account is under my dads name so I couldn’t get the code myself. However my dad was on the phone to Vodafone and just got a code to unlock my phone. But how do I use it ? What do I do next after I have this code? I’m thinking maybe I have to connect to iTunes but I don’t have a laptop or anything with me
View more options
Community Expert
You must restore your iPhone with iTunes and that should unlock it:
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
View more options

Thanks Cookie!


@Caoimhe123 - were you successful in unlocking your handset?


@User1806191302 - if you could PM me with the details cookie has outlined in his first post, I can look into the status of your handset unlock request?







Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Top Contributors