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iPhone & Apple Devices

Unlock iPhone carrier

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Products and Services FAQs

Products & Services FAQs

Poster
Hello,

My name is Diogo and I am a Portugal Vodafone user.
Although I have an iPhone 8 locked to your carrier and I am interested to unlock it.
I have already talked to Vodafone Portugal and the answer was that I have to solve the problem with you.
Do I need any invoice to unlock it?
Thanks
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4 REPLIES 4
Community Expert
Did you buy the phone while in Ireland from Vodafone ireland?
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Poster
A friend of mine bought it for me there yes
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Poster
Yes, a friend of mine bought it and sold it to me
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Community Expert
Then your friend must request the unlock code I'm afraid. Only the original owner of the phone can do so and their are terms and conditions to qualify for one., Your friend can apply here:

http://nac.vodafone.ie
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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