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Unknown calls iphone 6.

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Poster

Hi,

 

I seem to have the same problem. All calls to my new iphone 6 (i moved last week from an iphone 4s) are being received as "unknown caller" even though I've got the person in my address book and they ar sending their number.

 

Can you please help?

 

thank you,

Steve

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Community Manager
Community Manager

Hi Steve,
This should be resolved for you by this time tomorrow.

Thanks,

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Poster
I have the same issue - can you please help? Thanks
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Community Manager
Community Manager

Sure thing, if you restart tomorrow morning, you should be good to go.

Thanks,

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Poster
Hi,
I have the same issue. Can you try to fix this please?

Thanks
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Community Manager
Community Manager

Hi there,
This should be fixed by tomorrow for you - you'll just need to restart the phone in the afternoon to complete the fix.

Thanks,

Learn all about our new forum, right here .
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Poster

I have the same problem on an iphone 5s. what info do you need to fix this.

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Poster

Hi please help all my calls are coming up as unknown Iphone 5

 

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Moderator

Hi there, 

 

If you could private message (via the link in my signature) over the below info, we can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

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To send me a private message, simply click here
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Poster

Hi please can you assit . All my calls on my new Iphone6 are coming up as unknown .

 

Thank you

Sandra

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Moderator

Hi Sandra,

 

If you could private message (via the link in my signature) over the below info, we can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Hello,

What settings to change, im also experiencing the same?

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Poster

Hi, I am having the same issue. You might advise how I can resolve.

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Poster

I have the same issue on iphone 6.  Can you help?

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Poster
I have the same issue on iphone 6.  Can you help?
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Moderator

Hi there,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
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