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Posts: 1
Registered: ‎10-03-2018

New sim

Posted from Generic Android 2.0
Hi there I need to move my number from micro SIM to nano due to a new phone
I have the new Vodafone nano SIM
Just need to know how to do this now
I tried calling customer support but do not get the option to speak to a representative
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Registered: ‎14-06-2009

Re: New sim


@Am4452wrote:
Hi there I need to move my number from micro SIM to nano due to a new phone
I have the new Vodafone nano SIM
Just need to know how to do this now
I tried calling customer support but do not get the option to speak to a representative

 

I would recommend contacting Vodafone via their chat option on the support page - the whole process takes about 2 or 3 minutes.  They will need the little numbers on the back of the nano sim and then move it over.

 

All the best

 

Digi

digi-expert.JPG 

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Moderator
Posts: 4,424
Registered: ‎01-11-2016

Re: New sim

Hi there,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Old SIM card number (this is the long number printed on your SIM card)

New SIM card number:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Posts: 7,387
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Registered: ‎09-11-2012

Re: New sim

If you're bill pay you can do this on 1907. Just follow the prompts:
1
1
3
1
and follow the instructions then,
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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