Welcome to Vodafone Community
Apologies for the delay in responding to you. Has the credit arrived as yet?
If not, could you send a private message with the number you tried to top up and a link to this thread?
Can you send a screenshot of the payment (with everything else greyed out) to this address with FAO Aoife in the title bar so I can take a look?
Please dont post private information on a public forum as it is a security risk. It is also against forum rules. Instead Private message a moderator.