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iPhone & Apple Devices

Mobile Data not working

Products and Services FAQs

Products & Services FAQs

Poster
I'm not able to use my mobile data it usually has no internet but when it connects to internet the data is as slow as 2G
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2 REPLIES 2
Community Expert
Have you set your phone to use mobile data and use 3G/4G network? Have you credit? How old is your sim card? What phone do you have?
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Apologies for the delay in responding. We can take a look into this for you, if you can send us a private message (via the link in my signature) with the below info please?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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