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I phone 7

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Products & Services FAQs


So I brought an I phone 7 from the uk but it’s locked to Vodafone UK.

I have contacted the company and they are ‘working’ on unlocking it. It has nearly been 1 month

now and it’s still seems to be an issue with unlocking it.

I contacted Vodafone UK myself to be told that Vodafone Ireland can give me an email address?

And to contact Vodafone Ireland and they can track the NUC code. 

I already told UK that Vodafone Ireland cannot so much but they keep saying the same thing.

Can anyone assit please?

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Community Expert
Only vodafone UK can assist with this as you purchased it from them. Vodafone Ireland and UK are separate organisations.

Put in a complaint with them (vodafone UK) if they are not assisting you.
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Hi there,


I'm afraid cookie is correct, as the handset was purchased from Vodafone UK, they would need to assist you with your handset unlock request.

If you follow this link, you can contact Vodafone UK through their Community forum.





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