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iPhone & Apple Devices

Activation unsuccessful

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So recently I did buy credit to enable iMessage and FaceTime and phone and they all work except FaceTime which keeps saying unsuccessful activation and it is really frustrating , what can I do?
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Community Expert

@utba wrote:
So recently I did buy credit to enable iMessage and FaceTime and phone and they all work except FaceTime which keeps saying unsuccessful activation and it is really frustrating , what can I do?

Per the below instructions on Apples website, can you confirm you are indeed on the latest version of IOS, and that you are able to receive text messages.

 

Also, that the date and time on your phone are correct and that the timezone showing is correct.

 

If so, it might be worth dropping a line to apple support while you also await a reply here. Kill two birds with one stone Smiley Happy

 

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS.
  2. If you're using an iPhone, make sure that you can receive SMS messages.
  3. Contact Apple Support.

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Moderator

Hi there,

 

Apologies for the delay in responding. You would need to query this with Apple directly I'm afraid.

 

Thanks,

Heather.

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