Menu Toggle

Welcome to Vodafone Community

Announcements
Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up • Facebook: https://www.facebook.com/vodafoneireland/ • Twitter: https://twitter.com/vodafoneireland We would like to thank everyone that has contributed over the years
Close announcement

iPhone & Apple Devices

Activation unsuccessful

Products and Services FAQs

Products & Services FAQs

Poster
So recently I did buy credit to enable iMessage and FaceTime and phone and they all work except FaceTime which keeps saying unsuccessful activation and it is really frustrating , what can I do?
View more options
2 REPLIES 2
Highlighted
Community Expert

@utba wrote:
So recently I did buy credit to enable iMessage and FaceTime and phone and they all work except FaceTime which keeps saying unsuccessful activation and it is really frustrating , what can I do?

Per the below instructions on Apples website, can you confirm you are indeed on the latest version of IOS, and that you are able to receive text messages.

 

Also, that the date and time on your phone are correct and that the timezone showing is correct.

 

If so, it might be worth dropping a line to apple support while you also await a reply here. Kill two birds with one stone Smiley Happy

 

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS.
  2. If you're using an iPhone, make sure that you can receive SMS messages.
  3. Contact Apple Support.

digi-expert.JPG 

View more options
Moderator

Hi there,

 

Apologies for the delay in responding. You would need to query this with Apple directly I'm afraid.

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Top Contributors
my-vodafonemenufacebooktwittercommunityclosechevron-downchevron-up