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EvilJebus
Posts: 1,992
Topics: 83
Kudos: 359
Solutions: 76
Registered: ‎05-08-2009
Accepted Solution

Cherry Points

Just tried using Cherry points but everything is out of stock online, and whats with the expire of these points?
Monkeys stole my underpants!!!!
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kao91
Posts: 1
Registered: ‎05-07-2011

Re:Cherry Points

When will be available online swaping cherry points? I tried to swap everyday from 1 july and it's not working :smileyindifferent:
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Moderator (Retired)
Nick from Vodafone
Posts: 2,574
Registered: ‎09-06-2009

Re:Cherry Points

Hi guys,

If you're getting the 'Out of stock' message the devices or accessories are out of stock but will be restocked very soon :D.

Cheers.

Nick
Vodafone VIew Team.
I am no longer a moderator - Please contact Daz if you need to send a private message.
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EvilJebus
Posts: 1,992
Topics: 83
Kudos: 359
Solutions: 76
Registered: ‎05-08-2009

Re:Cherry Points

Yeah but why is it out of stock since the 2nd surely Vodafone can cope with supply and demand issues.
Monkeys stole my underpants!!!!
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Moderator (Retired)
Nick from Vodafone
Posts: 2,574
Registered: ‎09-06-2009

Re:Cherry Points

Hi EvilJebus,

It'll be restocked soon. Thanks for your patience.

Cheers.

Nick
Vodafone View Team.
I am no longer a moderator - Please contact Daz if you need to send a private message.
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EvilJebus
Posts: 1,992
Topics: 83
Kudos: 359
Solutions: 76
Registered: ‎05-08-2009

Re:Cherry Points

Still not restocked after 10 days whats going on?
Monkeys stole my underpants!!!!
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ShaneC
Posts: 2
Registered: ‎13-07-2011

Re:Cherry Points


Hi guys,

If you're getting the 'Out of stock' message the devices or accessories are out of stock but will be restocked very soon :D .

Cheers.

Nick
Vodafone VIew Team.


I have 0 Cherry points since joining, no 20 welcome points, no 20 points for topping up, can't email VF through the customer support section as errors constantly pop up. The website is a disaster. I would honestly be embarrassed to be associated with it, quite astonishing that VF are the worlds largest telecoms company yet cant keep a website running and up to date, Had no problems like this with o2, its a wonder why I changed...
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clareman
Posts: 247
Registered: ‎14-07-2011

Re:Cherry Points

I have just checked my Cherry points balance and it is zero. None of my topups have registered points.

Can this please be looked into and resolved.
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Moderator (Retired)
Nick from Vodafone
Posts: 2,574
Registered: ‎09-06-2009

Re:Cherry Points

Hi Clareman,

When did you sign up for the Cherry Points promotion?

Points do take approximately 24-48 hours to update after you top up.

Cheers.

Nick
Vodafone View Team.
I am no longer a moderator - Please contact Daz if you need to send a private message.
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clareman
Posts: 247
Registered: ‎14-07-2011

Re:Cherry Points

Hi Nick,
Sorry for the late reply.
I signed up when they were first launched. Around the same time as my wife & daughter.
When I log into the site it says Balance 0.

Clareman
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Moderator (Retired)
PMac
Posts: 5,455
Registered: ‎10-08-2009

Re:Cherry Points


Hi Nick,
Sorry for the late reply.
I signed up when they were first launched. Around the same time as my wife & daughter.
When I log into the site it says Balance 0.

Clareman


Thanks Clareman

Can you remember how you signed up?

Can you text BAL to 50233, and let me know does it specify how many Cherry Points you have?
Retired moderator - please do not PM details to me, as I will not be able to respond.
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katcoleman
Posts: 1
Registered: ‎17-12-2012

Re: Re:Cherry Points

what i want is in stock and will leave me with 70 pointsleft but it keeps saying an invailid irish mobile number how can it be invalid if im signed into the site with my number

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Moderator (Retired)
Colm
Posts: 2,454
Registered: ‎11-05-2012

Re: Re:Cherry Points


katcoleman wrote:

what i want is in stock and will leave me with 70 pointsleft but it keeps saying an invailid irish mobile number how can it be invalid if im signed into the site with my number


 

Hi katcoleman,

 

Thanks for your post and apologies for this. Can you pop me over a PM with the following and I'll check this out for you?

 

Mobile Number

What you were trying to get

Address

Date of Birth

Link to this thread

 

Thanks,

I am no longer a forum moderator.
If you have any issues please contact Daz or Paul
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Ann2008
Posts: 1
Registered: ‎25-02-2013

Re: Cherry Points

I have been trying for weeks to order the mobile broadband modem out of my cherry points but keep getting an error message went into my local vodafone shop and they said contact customer services tried that and couldn't get through to talk to anyone. Please help!
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Daz
Posts: 13,168
Topics: 8
Kudos: 328
Solutions: 207
Registered: ‎10-08-2009

Re: Cherry Points

Hiya,

The stick modem is currently not available to order via Cherry Points, apologies for this.

 

Thanks,

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster
bunny123
Posts: 1
Registered: ‎27-02-2013

Re: Cherry Points

I'm also having issues with Cherry Points. I was told a certain number of points were going to expire end of February so on the 9th of this month, I ordered a Moshi Phone which was available at the time. Never heard any word on it so two weeks later I send Vodafone an email asking what the status is. They take almost a week to respond and tell me the order was actually cancelled. Nice to know.

My points were taken off though so they're gone and expire tomorrow and the thing I wanted is now gone. Bad service to say the least. I'll have to wait another week to get a response I presume.

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Daz
Posts: 13,168
Topics: 8
Kudos: 328
Solutions: 207
Registered: ‎10-08-2009

Re: Cherry Points

Hiya,
Are there any other rewards you're interested in - rather than letting the points expire?

 

Thanks,

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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