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Poster
Posts: 12
Registered: ‎25-12-2011

Sony Xperia z5 nac problem

Posted from Apple iPhone
Hi there.

So I got nac code form Vodafone and I tried to unlock it with different network cad but message prompt up that is a wrong code or something and I have to put it again. I checked imei that I send to Vodafone and code many times. Could u help me with this pls ? I read in other topic here that someone had same problem
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Moderator
Posts: 1,611
Registered: ‎01-11-2016

Re: Sony Xperia z5 nac problem

Hi there,

 

Can you please confirm the steps you are taking when you input your unlock code?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Posts: 12
Registered: ‎25-12-2011

Re: Sony Xperia z5 nac problem

Posted from Apple iPhone
When I switch on the phone with different sim the message pop up to enter the sim network unlock pin. Then I enter 16 digits nac and it says as I mention above. Also I tried with Vodafone card with code *#7465620*12*nac# and the messsege then is couldn't reach the network or wrong code entered
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Moderator
Posts: 1,611
Registered: ‎01-11-2016

Re: Sony Xperia z5 nac problem

No problem, can you please private message (via the link in my signature) over the below info and I can ask our admin team to review this for you?

 

Vodafone mobile number:

Address:

Date of birth:

IMEI:

Make and model of the handset:

Email address:

Incorrect NAC that you are using:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 4 of 4 (185 Views)