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glideslope
Posts: 10
Registered: ‎05-12-2009

resetting password for modem

Dear Moderators,

Want to reset password for fixed line modem. instructions on pinned topic say to use "admin" as user name and password VF-IRhg556. However this password/user name will not work for me. Are the details correct?
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Daz
Posts: 13,248
Topics: 8
Kudos: 329
Solutions: 208
Registered: ‎10-08-2009

Re:resetting password for modem


Dear Moderators,

Want to reset password for fixed line modem. instructions on pinned topic say to use "admin" as user name and password VF-IRhg556. However this password/user name will not work for me. Are the details correct?


Hiya,
Could you try:
Username: advanced
Password: advanced

Also, could you let me know which topic this was, so I can add these in?

Thanks!
Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster
glideslope
Posts: 10
Registered: ‎05-12-2009

Re:resetting password for modem

Hi,

Tried that and was able to get in. The instructions now say to choose "admin" as a username, but no such name exists on the drop down list. It also refuses to accept my old password as correct ( I have triple checked it ). All these instructions are in your Vodafone at home Help guides section. Please send me updated instructions.

Thanks



Hiya,
Could you try:
Username: advanced
Password: advanced

Also, could you let me know which topic this was, so I can add these in?

Thanks!
Share to Facebook Share to Twitter More...
Message 3 of 4 (6,348 Views)
Please use plain text.
Daz
Posts: 13,248
Topics: 8
Kudos: 329
Solutions: 208
Registered: ‎10-08-2009

Re:resetting password for modem


Hi,

Tried that and was able to get in. The instructions now say to choose "admin" as a username, but no such name exists on the drop down list. It also refuses to accept my old password as correct ( I have triple checked it ). All these instructions are in your Vodafone at home Help guides section. Please send me updated instructions.

Thanks





Hiya,
I'd guess it was this topic?
I've amended this with the updated info for the new firmware version.

Thanks!
Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Message 4 of 4 (6,348 Views)
Please use plain text.