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Poster
Posts: 8
Registered: ‎17-09-2009

Retrieving Picture Message

Hi,

I was wondering if anyone could help me, I have always retrieved picture message from my Tocco Lite in the pass, I received a picture message about two days ago and it won't seem to retrieve it, every time I go to retrieve it a message comes up on my screen saying: " Retrieving Failed, Incorrect Server Response". Also is take 10cents from my account every time I try to do it.

Please let me know how to over come this.

Thank you.
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Moderator (Retired)
Posts: 1,051
Registered: ‎10-08-2009

Re:Retrieving Picture Message


Hi,

I was wondering if anyone could help me, I have always retrieved picture message from my Tocco Lite in the pass, I received a picture message about two days ago and it won't seem to retrieve it, every time I go to retrieve it a message comes up on my screen saying: " Retrieving Failed, Incorrect Server Response". Also is take 10cents from my account every time I try to do it.

Please let me know how to over come this.

Thank you.


Hi Emmett,

Can you send me a PM with your mobile number so i can check your settings and also to see why you were charged?

Thanks!
Gazz


Vodafone View team.
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Message 2 of 8 (11,767 Views)
Poster
Posts: 8
Registered: ‎17-09-2009

Re:Retrieving Picture Message

Whats a PM Gazz?
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Message 3 of 8 (11,767 Views)
Moderator (Retired)
Posts: 1,051
Registered: ‎10-08-2009

Re:Retrieving Picture Message

Hi Emmett,

A PM is a Private mail, we don’t like when people post there mobile number on the forum so the safest way is to send it through a private message ( PM)


How do we do this?

Click on the name Gazz on the left hand side of my posts & you will be given the option to **send a message **

You might get an error say undefined when you try sending it but don’t worry we still get the messages,

Tell you what I will send you a PM and you can reply to me! B)
Gazz


Vodafone View team.
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Message 4 of 8 (11,767 Views)
Moderator (Retired)
Posts: 1,051
Registered: ‎10-08-2009

Re:Retrieving Picture Message

Hi Emmett,

I have sent you a PM can you take a look at it & reply to me please?

Thank you.
Gazz


Vodafone View team.
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Message 5 of 8 (11,767 Views)
Poster
Posts: 2
Registered: ‎04-11-2009

Re:Retrieving Picture Message

<_< hi i was sent a pic message to my phone but had to go on line can you help me please
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Message 6 of 8 (11,767 Views)
Poster
Posts: 2
Registered: ‎04-11-2009

Re:Retrieving Picture Message

hi
i cannot retrieve a picture message as all keep getting is that i have to go on line it has worked before but i have forgotten
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Message 7 of 8 (11,767 Views)
Moderator (Retired)
Posts: 584
Registered: ‎09-06-2009

Re:Retrieving Picture Message

Hi Noreen Tobin

Can you please send me a PM with what phone you are using and your number and I will have a look into this for you.


Thanks
Vodafone View team.
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