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Posts: 35
Registered: ‎06-01-2010

Vodafone Contracts - How do I cancel my contract agreement?

How do I cancel my contract agreement (Vodafone at Home)?

I have read the teams & conditions on the back of my aggreement and it says to write to them with 30 day notice, but I have a couple questions.

1. Example; My contract ends the 12/10/2012, would Vodafone have to receive my notice on the 1st of that month? Also, what happens if they receive the notice early or late?

2. What address do I have to send the notice too?

3. What happens if Vodafone clams to not receive the notice? Would it be best sending it as recorded delivery as I will have proof of sending it to that address?

Thank you for your time.
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Registered: ‎10-08-2009

Re:Vodafone Contracts - How do I cancel my contract agreement?

Hiya,

If you drop a mail over to athome.ie@vodafone.com, they'll be able to process this for you.Just make sure to include your name, address, date of birth and landline number - this will speed up the process.

The 30 days notice begins from the date of sending if you email the details over, just switch on a delivery notification if you'd like some additional reassurance.

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