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Posts: 2,743
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Registered: ‎05-08-2009
Accepted Solution

Forum opening hours

[ Edited ]

To anybody having a problem please read the following,

Vodafone Cover the Forum Monday-Friday 10-6, Community Experts are on hand to help out any way we can but that's Limited in terms of what we can do, we can't activate SIM cards or Refresh settings but we can point you in the right direction.

Daz is the Community Manager he'll be the person you PM your details to, Please use the format below

Name
Address
Date of Birth
Mobile Number/Customer Number(Broadband)
Make/Model of the Handset/IMEI
SIM Card Number
Description of the Issue you may have
And a link to the thread

Only PM Daz these details and only post once on topic as mutiple threads means it takes longer to get the answers you need.

Community Experts are as follows Eviljebus and Cookie20

Hope this helps

EJ

PS: Before opening a new topic PLEASE use the search function as most questions have been asked before and have been answered.

The day of idiots is upon us!!!!
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Message 1 of 5 (10,140 Views)
Posts: 5,960
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Registered: ‎09-11-2012

Re: Evenings and Weekends

Should be a sticky.
Cookie
Vodafone Community Expert (or so I'm told) and S7 Edge owner. I dont work for Vodafone
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Message 2 of 5 (10,130 Views)
Posts: 21,778
Topics: 38
Kudos: 571
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Registered: ‎10-08-2009

Re: Evenings and Weekends

Stickied - just a couple of quick edits (opening hours, new PAYG IVR structure).

 

Good work EJ.

 

 

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 3 of 5 (10,098 Views)
Poster
Posts: 1
Registered: ‎20-10-2009

Re: Evenings and Weekends

Have these details been changed?

It seems there is no way to speak to a real person through 1747 anymore, is this true? (1-4-4), definitely isn't getting me anywhere)

If not, can you confirm the route through the menus that will result in speaking to somebody?

Thanks

Dave

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Message 4 of 5 (6,986 Views)
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Posts: 21,778
Topics: 38
Kudos: 571
Solutions: 482
Registered: ‎10-08-2009

Re: Evenings and Weekends

Hi there,
If you follow the prompts for 'calls, SMS and roaming', that'll get you through.

Alternatively, if you start a thread here in the relevant section, we'll follow up?

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 5 of 5 (6,945 Views)