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sim card registration failed

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Poster
my phone has been working fine until today when i went to use it and there was a message saying sim card registration failed any ideas what could be wrong with it?
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23 REPLIES
Valued Poster
You need a new sim card.
The day of idiots is upon us!!!!
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Community Expert

You need a new sim card.


Ahahaha -pretty much sums it up

digi-expert.JPG 

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Poster
Hi there, I powered up a spare mobile that I have not used for a while (about 6 months or so). It says the SIM card registration failed.
Is there anyway to get this sorted without buying a new sim?
Many thanks.
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Community Manager
Community Manager

I may be able to reactivate the SIM card if it's not been out of commision for too long - just private message over the below details and I'll see what can be done?

 

Mobile number;

Address:

Date of birth;

SIM card number:

A link to this thread:

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Hi, I also have the same problem - powered up a spare mobile that I have not used for a while (about 6 months or so). It says the SIM card registration failed. Can you try to activate it for me also please if I pm the details ?
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Valued Poster
Hi there John,

Yes, Just private message Daz the information he said in his post :-)

Thanks,
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Community Manager
Community Manager

Hi John,

That's active for you now - you'd just need to topup within 14 days to keep the number running.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Thanks Daz, I had €23 credit on the sim before it was deactivated - any chance that you can restore that ?

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Community Manager
Community Manager

Certainly, that's back on now.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Highlighted
Poster

Thanks for that Daz

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Community Manager
Community Manager

No problem, just drop us a line if there's anything else you need.

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Hi...my son put a sim card in his phone and it reported "sim card registration failed".

Is there anything that can be done about this?

Thanks in advance Smiley Happy

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Community Expert
How old is the sim card?
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Community Manager
Community Manager

Hiya,
As Cookie says, is the SIM quite old?

Also, when was it last topped up, and is the phone locked to another network?

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Hi, I just come back from aborad and got message "sim card registration failed" Any chance to help me ?

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Community Manager
Community Manager

Hiya,

If you private message (via the link in my signature) over the below info, I can look into this for you?


Mobile number:

SIM card number:
Address:
Date of birth:
Link to your thread or post:


Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Not applicable
My girl phone is also the same how van I fixed that was working perfect last night and now say SIM card registration fail
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Community Expert
Your girlfriend would need to contact Vodafone. Due to data protection issues they cannot speak and advise a third party.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Thanks for the above advice, Cookie. 

 

Can you please ask the account holder to get in touch with us, so we can investigate the issue?

 

Thanks,

Liam

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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