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On 22/12/18 I decided to get a 4g home broadband dongle in Killarney (county Kerry Ireland) – for a try –with the €45 a month contract (4g home broadband)
I gave my personnel details, my credit card details
I was not given any paperwork & was told it was “all good to go”,
I returned the dongle on 02/01/2019 – 12 days later –as it is advertised as "free 2 week no quibble cancellation"
Again I asked for documentation that contract was closed & was informed that they do not give any.
I did take p[ctures at the time I had the dongle –so have a customer number & the sim number
However friday 21/01/2019 I was quite surprise to discover that €60.01 was taken from my account by Vodafone.
I tried to ring & ended up trying to get a call back
Please contact me
Cécile Berrod Furlong
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