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I ordered a pay as you go phone on Friday 30/11 and selected the click & collect option for my local shop. It’s now a week later and the phone still hasn’t arrived despite the website saying it would be in the next day - the shop were of no help. Tweeted Vodafone today & no reply. Where do I go from here - it’s a birthday present for next week so I’m starting to panic
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Valued Poster
Contact live chat or send a PM to one of the mods with the following and they can look into it for you. The mods won't be back until Monday though.

Mobile Number
Order Number
Date of Birth
Link to this thread
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