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Voicemail not working

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Poster

Hi There

When my phone rings it just keeps ringing until I/the caller hangs up instead of going to voicemail and giving the option to leave a message

 

Number: xxxx

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6 REPLIES 6
Community Expert

@User0803181132wrote:

Hi There

When my phone rings it just keeps ringing until I/the caller hangs up instead of going to voicemail and giving the option to leave a message

 

Number: xxxx


 

You should be able to set up and activate Voicemail by dialing 172 on your handset.

 

Also - it is not advisable to post your number on a public forum. I would highly recommend removing it.

 

Perhaps a mod can change your username to something that doesnt reflect your actual mobile number!

 

Digi

digi-expert.JPG 

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Poster

Ok Thanks I'll try that. btw it wont let me change my Username it's greyed out

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Community Expert

@User0803181132wrote:

Ok Thanks I'll try that. btw it wont let me change my Username it's greyed out


 

Not to worry - a member of the Forum team here should be able to take care of that once they work their way to this thread Smiley Happy

digi-expert.JPG 

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Community Expert

@User0803181132wrote:

Hi There

When my phone rings it just keeps ringing until I/the caller hangs up instead of going to voicemail and giving the option to leave a message

 

Number: xxxx


Please dont post private information on a public forum as it is a security risk. It is also against forum rules. Instead Private message a moderator.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Community Expert

@User0803181132wrote:

Ok Thanks I'll try that. 


 

Let us know how you get on

digi-expert.JPG 

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Poster

Hi, I went through the voicemail activation process a few days ago. I rang 172, followed all the instructions and recorded my voice message, and was told it was now activated. But when I test it, the phone just keeps ringing out and the call does not go to voicemail. Can someone set up the voicemail for me please?

 

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