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Poster
Posts: 3
Registered: ‎17-10-2017
Accepted Solution

Voicemail not working

Posted from Apple iPhone
When my phone rings it just keeps ringing until I/the caller hangs up instead of going to voicemail and giving the option to leave a message
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Message 1 of 9 (673 Views)
Moderator
Posts: 4,189
Registered: ‎01-11-2016

Re: Voicemail not working

Hi there,

 

That should be working for you now, can you please restart your handset and confirm?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 2 of 9 (671 Views)
Poster
Posts: 3
Registered: ‎17-10-2017

Re: Voicemail not working

Posted from Apple iPhone
It's working now thank you so much! Would you be able to reset the voice message to the original Vodafone one also please?
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Message 3 of 9 (661 Views)
Moderator
Posts: 4,189
Registered: ‎01-11-2016

Re: Voicemail not working

No problem at all, I can confirm that this request has now been processed and your account will be updated to reflect our default voicemail greeting within the next 24 hours. If you need anything else, please get in touch.

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 4 of 9 (658 Views)
Poster
Posts: 3
Registered: ‎17-10-2017

Re: Voicemail not working

Posted from Apple iPhone
That's great thanks a million!
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Message 5 of 9 (654 Views)
Moderator
Posts: 4,189
Registered: ‎01-11-2016

Re: Voicemail not working

Happy to help Smiley Happy

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To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 6 of 9 (648 Views)
N/A
Posts: 1
Registered: ‎15-01-2018

Re: Voicemail not working

Posted from Samsung SM-G950F
Hi there I set up voicemail and activated it but it is not working
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Message 7 of 9 (497 Views)
Moderator
Posts: 4,189
Registered: ‎01-11-2016

Re: Voicemail not working

Hi there,

 

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Message 8 of 9 (494 Views)
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Poster
Posts: 3
Registered: 2 weeks ago

Re: Voicemail not working

[ Edited ]

Please don't post the same thing in multiple locations. It causes confusion and delays responses. It is also against forum rules. Stick to one location:

 

https://community.vodafone.ie/t5/My-Vodafone/Voicemail-not-working/m-p/217257#M9474

 

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Message 9 of 9 (89 Views)