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Posts: 1
Registered: 2 weeks ago

Vodafone Ultra Smart 6 problems

Hi, the screen on my vodafone ultra smart 6 keeps freezing and it won't let me type the letters e,d or x on the keyboard.

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Registered: ‎09-11-2012

Re: Vodafone Ultra Smart 6 problems

You probably need to return it to a store for an assessment to see what the problem is and if it's a warranty issue. If it's accidental damage and you dont have accidental damage insurance there will probably be a fee.

You could also try a factory reset (backup the device first) to see if that fixes the problem quickly.

Also if you haven't done so already try restarting the device.
Cookie
Vodafone Community Expert (or so I'm told) and S8 owner. I don't work for Vodafone
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Posts: 3,153
Registered: ‎01-11-2016

Re: Vodafone Ultra Smart 6 problems

Hi there,

 

Cookie is spot on with the information he has provided you with (thanks cookie), if you require any further support, please get in touch.

 

Thanks,

Ashling

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