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Sim activation

Products and Services FAQs

Products & Services FAQs

Hello I just collected a modem and SIM card in store today for a 2 week trial. How do I activate the SIM
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Community Expert

Call 1907 or you could try live chat. Mods wont be back until Monday to help. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.


You can private message the Mods (which ever mod you see online) the following info:
- Mobile number:

- Sim number
- Address:
- Date of birth:
- Link to your thread or post:

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi Elaine,


Apologies for the delay in responding. If you private message (via the link in my signature) over the info in Cookie's post above we can take a look into this for you?




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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