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I need to return a phone case that I bough online. I tried to use the Order Returns page (https://www.vodafone.ie/df/assistance/returns/), but itdoes not accept my order number. It states that the order number must start with 24 (**The order number should begin with '24'.), but mine starts with 28. How do I return the case?
Mods wont be back until tomorrow to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.
Apologies for the delay in our response.
If you still require assistance, please send us the order number and your mobile number by private message.