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Closure of Vodafone Community 21.06.19
At Vodafone we are constantly reviewing the methods customers can interact with us.
Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19
Our platforms to contact us are
• Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up
• Facebook: https://www.facebook.com/vodafoneireland/
• Twitter: https://twitter.com/vodafoneireland
We would like to thank everyone that has contributed over the years
Hello. About 2 weeks ago I lost service on my phone at my house. There are other people in my household who are with Vodafone and are having no problems. It's only when I'm a few minutes away from my house do I get any service. There are other areas as well where am at and don't have any service.
I've been into the store where I got my phone and they have given me a new Generic SIM Card to activate and see if it is my SIM that is causing the problem. However, neither the 1747 Customer Care or the Live Chat is any help as they both just point to go to the other to activate the SIM.
So I'm asking, is there any way to fix my service in my household or how to activate my new SIM Card. Thanks in advance
Mods wont be back until Monday to help. As you have service (when you're further away from your home) the issue sounds like it's your phone. Different phones have different types of antennas. Some are better then others. What phone do you have?
Cookie Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
Apologies for the delay in responding, can you advise if you're still experiencing this issue? If so, can you please private message (via the link in my signature) over the below info and I can look into this for you?
Date of birth:
New SIM card number (this is the long number printed on your SIM card):
Link to your thread or post:
Learn all about our new forum, right here . To send me a private message, simply click here Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.