Menu Toggle

Welcome to Vodafone Community

Responses may be delayed through this channel. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

Other Devices

Modem won't connect to internet

Products and Services FAQs

Products & Services FAQs

Just recently got a new vodafone ultra hub modem, everything seems to be working fine except It won't connect to the internet, I've been on the admin setup page for a while seeing if I needed to do anything but I can't find anything that could help with my problem. I got an email saying that it has been activated but I don't think it has been.
View more options

Hi there,

Apologies for the delay in getting back to you.

If you still need assistance with this can you please PM the below info:

Financial account number or Customer number-

Address & DOB OR security pin-



Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
View more options
Top Contributors