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Huawei-recover contacts from PC using HiSuite

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Products and Services FAQs

Products & Services FAQs


HI. I backed up my contacts to my PC using the recommended  HiSuite software. Now that my phone has been repaired I wish to retrieve these contacts. I can't figure out how to do this. I connect my hne to the PC vis USB but I cant get it to "point" to my backups.


Can someone help?




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Community Expert

So when you connect your phone you do see the restore option right?




Can you tell me what happens when you click on restore?

Is it a case that it opens windows explorer but you dont know where the file is saved or it's not allowing any navigation?


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Thanks for the reply. I eventually figured it out .

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Hi there,


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