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Huawei-recover contacts from PC using HiSuite

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Poster

HI. I backed up my contacts to my PC using the recommended  HiSuite software. Now that my phone has been repaired I wish to retrieve these contacts. I can't figure out how to do this. I connect my hne to the PC vis USB but I cant get it to "point" to my backups.

 

Can someone help?

 

thanks

 

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3 REPLIES
Community Expert

So when you connect your phone you do see the restore option right?

 

20180608_204740.jpg

 

Can you tell me what happens when you click on restore?

Is it a case that it opens windows explorer but you dont know where the file is saved or it's not allowing any navigation?

digi-expert.JPG 

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Poster

Thanks for the reply. I eventually figured it out .

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Moderator

Hi there,

 

Sorry about the delay in our reply. We're glad to see you got found a solution.

 

If you have any other queries, please get in touch.

 

Thanks,

Liam

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