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Other Devices

Huawei B528 4G mobile broadband router

Products and Services FAQs

Products & Services FAQs

Poster

Hi

I have the Huawei broadband 4G router, but the signal strength is very weak where I live. 1 maybe 2 bars. 

Do Vodafone sell / recommend an external aerial for this router ? This is what the Huawei router home page says..

 

"Please use only external antennas provided by your carrier. Avoid using other third-party antennas as they may not work as well as the carrier antennas. (Additional antennas can be purchased from your carrier.)"

 

Thanks

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Moderator

Hi there,

 

I'm afraid Vodafone Ireland does not sell this product, however if you contact Huawei directly, they may be able to offer further assistance.

 

Thanks,

Ashling

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Frequent Poster

I have the same router and live in a location where Vodafone's mobile phone and 3G coverage is very poor. For reasons I don't understand, I can receive 4G on the B528 with a signal strength of 4 out of 5 bars and download speeds varying between 4 and 15 megabits per second, depending on traffic and weather conditions. I can offer a couple of observations, based on my experience, which might improve your reception without resorting to an external antenna. My house sits on an elevated site. If I locate the router on the ground floor, the 4G signal comes and goes and it is very difficult to connect to the internet as a result. Moving the router to the upper floor of the house improves and stabilises the 4G signal and makes it useable and much quicker than anything I experienced with the mini wifi Vodafone dongles/routers I have used in the past. Interestingly and very strangely, I have found that even though the B528 can achieve a good 4G connection, my LTE mobile phone cannot. Also, the position of the router to find the best 4G signal is critical. It must be in front of a window and whilst the signal is unstable with my router on the windowsill, raising it about a foot above the sill makes a huge difference to the strength and stability of the signal. The downside of having the router upstairs and most of my wifi enabled equipment downstairs is that I need to use range extenders/signal boosters on the ground floor to ensure reasonable whole house coverage, but the same situation would occur in reverse if the router worked best downstairs and I wanted a decent signal upstairs. Fingers crosse that this helps solve your problem.

 

 

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Moderator Moderator
Moderator

Thanks.. Good advice here.

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