Welcome to Vodafone Community
Mods wont be back until tomorrow to help although as per the note ate the top of this page there are delays ongoing at present. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.
Apologies for the delay in responding to your query. We have received a large volume of queries recently and are working through the queries in the order they have come in. Could you please advise if you are still in need of assistance? Could you also advise what services you are looking to cancel? ~Ailís