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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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Cancel my account

Products and Services FAQs

Products & Services FAQs


I want to cancel my account and I can't get anybody on the phone and when I do get a call back the call goes straight to voicemail. I have also tried to find the chat function but it doesn't come up where it is supposed to.

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Community Expert

Mods wont be back until tomorrow to help although as per the note ate the top of this page there are delays ongoing at present. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi there, 

Apologies for the delay in responding to your query. We have received a large volume of queries recently and are working through the queries in the order they have come in. Could you please advise if you are still in need of assistance? Could you also advise what services you are looking to cancel? ~Ailís

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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