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Age restrictions

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Poster

please remove the age restriction on my phone,thank you

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Community Manager
Community Manager

Hi there,
Could you restart and try it now?

Thanks,

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Poster
Hi I am getting a age restriction while trying to use safari or watch YouTube videos while using mobile internet. I am a bill pay costumer and unfortunately well over the age of 18. Can you help please. James.
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Moderator (Retired)

Hi James,

 

That should be sorted out for you now. Just restart your phone to complete the process.

 

Regards

 

Sean

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Poster
Thank you very much Sean. I'm back on line again. It's a god idea from Vodafone to lock websites until the owner proofs they are over 18. All phones should be locked until I'd is shown. It would reduce kids watchin things they shouldn't.
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Community Manager
Community Manager

Hi there,
That's exactly why we do this - we want to make sure that youngsters (and other folks who choose not to view certain types of material) are protected from seeing something they shouldn't.

Thanks,

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Poster
Hi just wondering if one of you guys might help my internet is saying ive an restriction on it and
I can't look at you tube and I'm restricted from web pages ...

Could this be fixed as I did show my proof of age when I signed contract

King regards Eliz
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Moderator (Retired)

Hi there Eliz,

 

I've removed the age cap for you. Just restart your phone and you'll be good to go.

 

Regards

 

Sean

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Poster
Please remove it from my account
Thx
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Moderator (Retired)

Hi there zterenyi,

 

That's done for you now. Just restart the phone and you'll be good to go.

 

Regards

 

Sean

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Poster

hi can you lift age restriction please

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Moderator (Retired)

Hi there,

 

That's been done for you now. Just restart your phone and you'll be good to go.

 

Regards

 

Sean

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster
Can you re remove the age restriction form my profile
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Moderator (Retired)

Hi there,

 

That's been done for you now, just restart the phone and you're all set.

 

Regards

 

Sean

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster
Hi, could I get the age restriction lifted please? Thanks a mill!
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Moderator (Retired)
Hey @anig,

Not a bother, I have removed the restrictions for you, please turn your phone off and back on again to implement the change.

Thanks.
Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster

Could you please remove age restriction, thanks

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Poster

Hi Can you please lift the age restriction from my account!!

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Moderator (Retired)

Hi @farrandeel ,

 

That should be you good to go now, just restart your device to implement the change.

 

Thanks.

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Moderator (Retired)

Hi @fittonm ,

 

The same has been done for you, just do a power cycle and you can then work away.

 

Thanks.

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