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Age restrictions

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Community Manager
Community Manager

Hiya,
The number you have registered here seems to be set up correctly - could you let me know if you can access facebook.com?

 

Thanks,

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Poster

Please remove age restriction. Thanks you

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Community Manager
Community Manager

Hiya,
There's no age restriction I can find on your account - was this already removed for you?

Thanks,

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Poster
Hi, I am having this issue, can I get this removed please? Thank you.
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Poster
Hi Sadiq, I'm a billpay customer for 3years and well over 18 but cannot access
YouTube or anything suggestive of an adult theme including a search for pregnancy
Websites for my wife huh!! Thanks
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Community Expert
A mod can sort this out for you on Tuesday.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Poster

Please remove age restriction, thank you

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Community Manager
Community Manager

Hi folks,
That's fixed for all of you.

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
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Poster

Hi Can you remove the restriction for me please. Thanks

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Moderator
Hi there,

That's sorted for you now.
You just need to power cycle your phone.

Thanks
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Poster
Hi I was in a shop Vodafone for age restriction I show the id and no internet
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Poster
Please remove age restriction tnks
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Poster
Please remove age restriction tanks
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Moderator
Hi there,

There doesn't appear to be a restriction on your account. Can you power-cycle and re try this please?

Thanks
Danielle
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Poster
Hi
I have the same situation, would you please remove the restriction

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Moderator
Hi there,

That should be working for you now.
Can you power-cycle your phone and test this please?

Thanks
Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster

Hi, im having the same trouble. Could you please remove the age restriction from my account? Thanks.

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Moderator
Hi

@Cynthia All Bill Pay customers can change the age profile in their MyVodafone account, however because you are a Pay As You Go customer, you will need to call into a Vodafone store and produce one form of photo ID to get this setting amended on your account.

Thanks,
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If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster

Please remove age restrictions on my phone please

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Community Manager
Community Manager

Sure thing, that's done for you now.

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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