Welcome to Vodafone Community
If you're a Billpay customer, and currently have an age restriction message popping up on your phone, just post in this thread and a moderator will follow up to have this removed for you.
If you're a Pay As You Go customer, just pop into any Vodafone Ireland store with photo ID confirming you're over 18, and the store staff can remove this restriction for you while you wait.
Solved! Go to Solution.
I've raised a case on this to IT as there's an issue with your profile.
As soon as they resolve it I'll post back
Hi, can I get the age restriction lifted please.
If you pop into any Vodafone store with a Passport or Drivers Licence to verify your age they'll update your profile for you instantly.
I've updated that for you now. If you power off/on you should be fine.
Can you please remove restriction on my account? Many thanks
Ah **bleep** - Just updated my address on MyVodafone and the UNder 18 profile has kicked in again........ Can i also get mine swapped back to the 18+ please?
That should be fixed up for you now, you may just need to restart the phone.
I see you got sorted with one of the chat team.
Give me a shout if you need anything else.