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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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My Vodafone

vodafone dongle

Products and Services FAQs

Products & Services FAQs

I have my vodafone dongle for some years and would like to cancel it. how do I do this?
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Community Expert

You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.


Or call them on 1907.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi there,


Apologies for the delay in responding, we are currently working through a high volume of queries.


We're sorry to hear you're thinking of cancelling your bill pay service with us, can you advise if there's a particular reason for this?

If you could private message (via the link in my signature) over the below info, I can arrange a call back for you from our cessations team who can process your cancellation request for you directly over the phone?


Please note that once requested it will take 28 days to have your service fully ceased.

Mobile broadband number:

Contact number:
Security PIN (or, if you don't have this, your full address and date of birth):

Link to your thread or post:




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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