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reactivate a sim card

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Poster

Hello,

I live abroad and apparently i did not top-up on time and now my sim card seems to be non active. I have just paid a top up, but still it isnt'  working. Can i re-activate my old sim card? 

Thank you

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2 REPLIES
Moderator

Hi there,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Same problem
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