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Poster
Posts: 12
Registered: ‎15-06-2009

Web text

Vodafone what have you done with web text? I keep being told that I need to register in vodafone mail for my contacts list to be displayed!! I've been a reluctant customer for years! Just when I'd finally gotten the previous issue re my contacts not displaying, Vodafone balls it all up again!

Answers not web text please

Mike
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Message 1 of 14 (636,170 Views)
Jul
Poster
Posts: 5
Registered: ‎29-09-2009

Re:Web text

I am also having the same problem - need to log out of web text and back in again to see contacts.
The old webtext format was much better - bring it back.
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Message 2 of 14 (636,170 Views)
Poster
Posts: 620
Registered: ‎09-06-2009

Re:Web text

Hi Mike and Jule
Sorry to hear you are having these issues. We have just completed a major redesign on the website; one of the improvements is allowing longer webtexts. The full details can be found here:

https://forum.vodafone.ie/index.php?/topic/850-my-vodafone-improvements-including-longer-web-texts/

To try to resolve your issue ,can you log out of the site by clicking on the "sign out" ; option at the top right(instead of just clicking the X.)Then delete your temporary files and cookies in your browser and then log in to my vodafone again. Then check if your contacts are available in webtext.Let me know.

Val
Valerie

Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
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Message 3 of 14 (636,170 Views)
Frequent Poster
Posts: 18
Registered: ‎26-04-2011

Re: Web text

How much are texts now because i dont exactly know?

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Message 4 of 14 (29,574 Views)
Posts: 15,970
Topics: 22
Kudos: 408
Solutions: 295
Registered: ‎10-08-2009

Re: Web text

Hiya,
It depends on your price plan, though most are 15c.

 

Thanks,

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Message 5 of 14 (29,482 Views)
ef1
Poster
Posts: 5
Registered: ‎30-10-2014

Re: Re:Web text

hi same problem and not resolved no matter how many times i log in or out or what way i do it Answers please
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Message 6 of 14 (1,951 Views)
Moderator (Retired)
Posts: 1,775
Registered: ‎24-09-2014

Re: Re:Web text

Hi there,

 

Can you tell me exactly what error you're getting?

 

Thanks

 

Sean

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Message 7 of 14 (1,940 Views)
ef1
Poster
Posts: 5
Registered: ‎30-10-2014

Re: Re:Web text

unique error code m5BHJLQ19MxKG7GdPnVr72Wmw2pWxTc126icLufHL6CSycxYN !this code shows up 

really annoying now

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Message 8 of 14 (1,915 Views)
ef1
Poster
Posts: 5
Registered: ‎30-10-2014

Re: Re:Web text

[ Edited ]

whoopi got different unique error code today :smileyhappy: about time this was resolved, what point telling me i have 600 free webtexts if i can`t use them,, plus load cherry points that wud be really handy if i lived in dublin to use on places or owed a Iphone so i cud get covers etc.. really Vodafone you need get this sorted asap, Please

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Message 9 of 14 (1,891 Views)
Moderator (Retired)
Posts: 1,775
Registered: ‎24-09-2014

Re: Re:Web text

Hi ef1,

 

I've forwarded on the details to the relevant department and asked them to give you a call.

 

Regards

 

SEan

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Message 10 of 14 (1,864 Views)
Poster
Posts: 2
Registered: ‎26-02-2014

Re: Web text

all my saved contacts in web texts were deleted by vodafone.

when i reentered some of the contacts these again periodically disappear.

who ever is in charge of IT sorting webtexts should get a job some where else.

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Message 11 of 14 (1,860 Views)
Regular
Posts: 86
Registered: ‎26-08-2013

Re: Re:Web text

EF1: I have found you can just ignore these "unique error codes", click on the service you want (eg Webtext) and continue.

Of course there's a lot of other problems right now...

 

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Message 12 of 14 (1,854 Views)
ef1
Poster
Posts: 5
Registered: ‎30-10-2014

Re: Re:Web text

hi kilmolin, tried this numerous times., and no luck. also cant view any of my contacts, going wait till end of month and treat myself to new phone with new provider. pity i been using this number with vodafone since `03 but cant be bothered :smileyhappy: thanks anyhow.. 

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Message 13 of 14 (1,793 Views)
ef1
Poster
Posts: 5
Registered: ‎30-10-2014

Re: Re:Web text

thanks sean, still waiting however, gosh wonder do they have my number do ya think !!! never mind lots of provider out there that can take my money every month and hopefully give back what they say they will.. cud be crowd of wasters too but worth a try.. thanks anyhow :smileysad:
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Message 14 of 14 (1,788 Views)