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Still not received my order

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Hi, I ordered a new phone on the 15th December 2018 order number 2892353. The delivery status says Order Completed - Awaiting Pickup - 2018-12-17T09:28:11.000Z

 

The status hasn't changed in the past week or so. Can anyone tell me when I can expect delivery? 

 

Thanks.

 

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1 REPLY 1
Moderator Moderator
Moderator

Hi there,

 

Our apologies for the delay in responding here...

If you private message (via the link in my signature) over the below info, I can look into this for you? Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Ema

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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