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Posts: 3
Registered: ‎14-04-2018

New Website

All,

 

The new website seems to have omitted some services that were on the old one. I am on bill bay and used to pay eith a credit card. I seems this is not available anymore. Has anyone else this problem or has anyone a solution?

 

 

Thks

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Registered: ‎09-11-2012

Re: New Website

[ Edited ]

Call them on 1907 to make a payment. 

Mods wont be back until Monday to help. You could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Message 2 of 5 (343 Views)
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Registered: ‎14-06-2009

Re: New Website


@LAfrica wrote:

All,

 

The new website seems to have omitted some services that were on the old one. I am on bill bay and used to pay eith a credit card. I seems this is not available anymore. Has anyone else this problem or has anyone a solution?

 

 

Thks


 

I find navagation on the new site crazy at the best of times.

Most times i have to force it to a page that is still indexed by the old site and go from there.

 

 

So, to pay your bill - when you log in, like me you should see a big "order now" button for the Galaxy S9 - click that.

 

Now click on "my account" at the top - followed by "pay my bill" under billpay.

 

You can use debit and credit cards here.

 

Hope that helps

 

Digi

 

digi-expert.JPG 

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Poster
Posts: 3
Registered: ‎14-04-2018

New Website

Thanks for that, but when I log in, I get a different page with no Galaxy S9

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Moderator
Posts: 1,602
Registered: ‎14-09-2015

Re: New Website

Hi there, 

 

If you private message (via the link in my signature) over the below info, I can look into this further for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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