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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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My Vodafone

Incorrect online details + missleading info

Products and Services FAQs

Products & Services FAQs




I am not using my online account that often. Just noticed that my current device is still not changed after upgrade (4 months ago...)

Also, I am getting remaider about upgrade, and when I follow instructions, system lets me select the new plan with new device. Online chat tells me to ignore all that. So is there any other information to be ignored on my online accout?


Can ignore my bill remaiders...?

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Hi there,


Apologies for the delay in our response. Can you please send us a private message with the below info and we'll take a look into this?


Mobile number:

Date of Birth:

Full address:






Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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