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I went back into the store today and they told me it must be a technical issue as they didn't see any problems on their side (Content Classifications on my account are set to "Prepaid Registered / Age Verified Adult")
Mods wont be back until Tuesday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.
I went into a live chat and we had concluded that we had to do further to fix it as there was no visible errors, 5 minutes later though and everything seems to be working now. Thank you for the help
I'm really sorry for the delay in responding here but I'm glad to hear this is now working for you & thanks for coming back to confirm.
If you've any other queries just let us know.