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Hi, how do i change my voicemail greeting back to the automatic one please? I no longer want my voice on the greeting.
Dial 172 and press option one for the full personalized greeting.
Press 1 to record a new greeting, when prompted to record, press # instead.
This will revert to the standard greeting.
Hope this helps
This does not work - after following your instructions more than twice my voice is still on the greeting - I want to set it back to the original Vodafone voicemail that says: "you have reached number xxxxxxxx please leave a message after the beep' - has this standard vodafone message been erased from the system?
Could you message over those details to me - I'll check this for you.
I have emailed you my details per your request last week, still no answer from either you or vodafone.
In addition, I have just noticed that my Euro 20 topup of 15.02.2013 never was activated. I noticed this when I was phoning my Dr's surgery and got cut off. Since I topped up 3 days ago through banking 365 as usual I would expect to have a reliable service beisdes being cut off at a time of most need! On top of all that, there is the 30 euro top from 23.01.2013 which I Vodafone promised would give me a bonus of 15 euro - that never happened and I am still waiting for that bonus! I have comtacted VF several times for this but it is very hard to do it through the phone as nobody answers. What are ye all doing there in Customer Service and Accounts I wonder with all these complaints? Why is the level of service so low now? What happened? Please activate my 20 euro top up and finally give me the 15 bonus from January ASAP.
That credit bonus has been added, and the topup should have been applied - there were some delays with certain topup types.
The voicemail issue has also been chased up for you.
That's requested now, and should be complete within 48 hours.
I would also like to have my personal voicemail message changed back to the default one if possible.
Sure thing, that'll be completed for you shortly - just restart the phone tomorrow morning.