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My Vodafone

Contract cancellation

Products and Services FAQs

Products & Services FAQs

Hi, could u please check if my contract for broadband is cancelled? I spoke with your customer service representative over the phone and it supossed to be cancelled on 13th of may but it is still working and i never got any info how to return modem back.
Regards Dominika
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Community Expert

Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi Dominika,


If you private message (via the link in my signature) over the below info, we can check this for you?


Account number:

Security PIN (or, if you don't have this, your address and date of birth):

Email address:

Link to your thread or post:




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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