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Poster
Posts: 1
Registered: ‎15-03-2018

Can't log into Vodafone offers to set up Spotify Premium

I topped up as usual this month and received a text about needing to re-activate my deal, accessed the link (htts://offers.vodafone.com/new/ie) via mobile data, but the site is telling me my phone number is incorrect. I can log on perfectly on the Vodafone desktop website.

 

What do I do?

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Moderator
Posts: 4,424
Registered: ‎01-11-2016

Re: Can't log into Vodafone offers to set up Spotify Premium

Hi there,

 

Can you confirm if you are getting a yellow error message advising your number is incorrect?

 

Thanks,

Ashling

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Message 2 of 8 (301 Views)
Poster
Posts: 2
Registered: ‎20-03-2018

Re: Can't log into Vodafone offers to set up Spotify Premium

I have a similar porblem - just joined Vf on Friday and straight away received the relevant text re offers for Spotify. However, when I access the link (htts://offers.vodafone.com/new/ie) via mobile data, but the site is telling me my phone number is incorrect (message appears in a yellow box - that I've either entered my number incorrectly or do not have access). I can log on perfectly on the Vodafone desktop website. 

Please advise.

Thanks, Maria

 

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Message 3 of 8 (246 Views)
Poster
Posts: 2
Registered: ‎20-03-2018

Re: Can't log into Vodafone offers to set up Spotify Premium

I have a similar problem - just joined Vf on Friday and straight away received the relevant text re offers for Spotify. However, when I access the link (htts://offers.vodafone.com/new/ie) via mobile data, but the site is telling me my phone number is incorrect (message appears in a yellow box - that I've either entered my number incorrectly or do not have access). I can log on perfectly on the Vodafone desktop website. 

Please advise.

Thanks, Maria

 

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Message 4 of 8 (246 Views)
Moderator
Posts: 4,424
Registered: ‎01-11-2016

Re: Can't log into Vodafone offers to set up Spotify Premium

Hi Maria,

 

Apologies for the delay in responding, can you confirm if you're still receiving this error message?

 

Thanks,

Ashling

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To send me a private message, simply click here
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Message 5 of 8 (224 Views)
N/A
Posts: 1
Registered: 2 weeks ago

Re: Can't log into Vodafone offers to set up Spotify Premium

Posted from Apple iPhone
Hi, I moved to VF yesterday and am experiencing this issue. Pleas advise. Thanks, Eoin
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Message 6 of 8 (61 Views)
Posts: 7,387
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Solutions: 198
Registered: ‎09-11-2012

Re: Can't log into Vodafone offers to set up Spotify Premium

Are you accessing the link on mobile data? It wont work on WiFi.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator
Posts: 107
Registered: ‎07-06-2018

Re: Can't log into Vodafone offers to set up Spotify Premium

Hi there,

 

Has this issue been resolved?

 

Thanks,

Liam

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Message 8 of 8 (36 Views)