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Can't log into Vodafone offers to set up Spotify Premium

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Poster

I topped up as usual this month and received a text about needing to re-activate my deal, accessed the link (htts://offers.vodafone.com/new/ie) via mobile data, but the site is telling me my phone number is incorrect. I can log on perfectly on the Vodafone desktop website.

 

What do I do?

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7 REPLIES
Moderator

Hi there,

 

Can you confirm if you are getting a yellow error message advising your number is incorrect?

 

Thanks,

Ashling

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Poster

I have a similar porblem - just joined Vf on Friday and straight away received the relevant text re offers for Spotify. However, when I access the link (htts://offers.vodafone.com/new/ie) via mobile data, but the site is telling me my phone number is incorrect (message appears in a yellow box - that I've either entered my number incorrectly or do not have access). I can log on perfectly on the Vodafone desktop website. 

Please advise.

Thanks, Maria

 

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Poster

I have a similar problem - just joined Vf on Friday and straight away received the relevant text re offers for Spotify. However, when I access the link (htts://offers.vodafone.com/new/ie) via mobile data, but the site is telling me my phone number is incorrect (message appears in a yellow box - that I've either entered my number incorrectly or do not have access). I can log on perfectly on the Vodafone desktop website. 

Please advise.

Thanks, Maria

 

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Moderator

Hi Maria,

 

Apologies for the delay in responding, can you confirm if you're still receiving this error message?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Not applicable
Hi, I moved to VF yesterday and am experiencing this issue. Pleas advise. Thanks, Eoin
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Community Expert
Are you accessing the link on mobile data? It wont work on WiFi.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Highlighted
Moderator

Hi there,

 

Has this issue been resolved?

 

Thanks,

Liam

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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