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My Vodafone

Account Inactive and can not use Vodafone services, including TOP-UP

Products and Services FAQs

Products & Services FAQs

AL2
Poster

Hi,

I have been trying to access my vodafone, but it seems to have been blocked due to inactivity.

 

I need to get access ASAP, as all of my other online accounts are dependent on this number.

 

Can a Customer Service Rep help me out?

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4 REPLIES 4
Community Expert

Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the servuce you need supprot with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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AL2
Poster

Thank you. I'll wait until Monday and hope to hear back from a mod! Cheers

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Community Expert
If you haven't used the number in a while it may have entered recycling and therefore it's is unrecoverable. Mods can look into it tomorrow.
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi there,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can take a look into this for you?

 

Mobile number:

Address:

Date of birth: 

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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