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Closure of Vodafone Community 21.06.19
At Vodafone we are constantly reviewing the methods customers can interact with us.
Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19
Our platforms to contact us are
• Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up
• Facebook: https://www.facebook.com/vodafoneireland/
• Twitter: https://twitter.com/vodafoneireland
We would like to thank everyone that has contributed over the years
I am on a pay as you offer called Chat Extra, that is running until the 25th of April. A couple of days ago, my mobile internet stopped working. I assumed I had run out of data, so I bought another GB of data yesterday -- and it's still not working. When I try to connect to data I see a notification to "Sign In" to Vodafone, with the message "Sorry, your credit has run out". If I text BAL to 50233, it acknowledges that I have the Chat Extra offer, and that I just purchased an extra GB of data.
I'm really sorry for the delay in responding. Are you still experiencing this issue? If so, can you private message (via the link in my signature) over the below info please & we can look into this for you?
Date of birth:
Link to your thread or post:
Learn all about our new forum, right here . To send me a private message, simply click here Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.