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Regular

have free calls and texts . but yet credit was taken and i didnt even go on the internet or call anyone please help

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8 REPLIES 8
Valued Poster
Hi there thomas13,

Are your Data Services turned on as in some phones you can disable it as data is being sent without your knowledge try going into settings and disabling it when you are not using it Smiley Happy

Cheers
Sadiq Redmond,

Welcome to Vodafone and the eForum.
Please set up a thread if you need help with a query. Did I help you with your query? Then Please Click the Thumbs Up Button and Solution Solved As Helping You Can Help Others. - Owner of: iPhone 4s/5/5s /Blackberry Q10/Curve 9320/Vodafone Smart 1 and Samsung Galaxy S3. Don't PM Me Personal Details. And Yes I'm a Astronomer and a Physicist
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Regular

nope i have all the data service switched off

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Community Expert

@thomas13 wrote:

nope i have all the data service switched off


 

You have free calls and texts to Vodafone Customers only - are you sure the people you are texting are actually on Vodafone?

 

How much credit are you down vrs how many texts would you think you have sent?

digi-expert.JPG 

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Valued Poster

A lot of people still think if you call 087 numbers that they're calling Vodafone numbers. Is the internet enabled or have you signed up for Premium Rate services?

The day of idiots is upon us!!!!
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Regular

as i said i didint use the phone at all them day credit was taken

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Valued Poster

Your going to have to wait till Monday morning when a Moderator comes back online to sort you out.

The day of idiots is upon us!!!!
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Community Expert

@thomas13 wrote:

as i said i didint use the phone at all them day credit was taken


 

You said you didnt use the internet or make calls - thus my question regarding texts!

digi-expert.JPG 

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Community Manager
Community Manager

Hiya,

If you private message (via the link in my signature below) over the below info, I can look into this for you?

Mobile number:
Address:
Date of birth:
Link to this thread

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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